Privacy Policy | Keyscapelandscape

At Keyscape Landscape, we are committed to protecting your privacy and ensuring a secure experience on our website. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our site or request our landscaping services in South Florida and the Florida Keys.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out forms on our website, such as our "Schedule Consultation" or "Request an Estimate" forms. This information may include:

Contact Information: Name, email address, physical address, and phone number.
Project Details: Information regarding your landscaping needs, property size, and vision.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services.
Schedule and confirm on-site consultations.
Send project updates, estimates, and invoices.
Respond to your inquiries and provide customer support.

3. SMS Messaging & Consent

By providing your phone number and opting in via our website forms, you give Keyscape Landscape express written consent to send you text messages (SMS/MMS) for project coordination, appointment reminders, and service updates.

Opt-In: Consent is obtained through a clear, non-pre-checked checkbox on our contact forms.
Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send "STOP," we will send you an SMS message to confirm that you have been unsubscribed.
Help: If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance.
Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.

4. Third-Party Sharing & Privacy (A2P Compliance)

We value your privacy above all else.

No Sharing for Marketing: Keyscape Landscape does not sell, rent, or share your personal information, including your phone number or SMS opt-in data, with third parties or affiliates for their marketing or promotional purposes.
Service Providers: We may share information with trusted service providers (such as our SMS gateway or CRM) solely to facilitate our communications with you. These providers are contractually obligated to keep your information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

6. Your Rights

Depending on your location, you may have the right to:

Request access to the personal data we hold about you.
Request that we correct or delete your personal information.
Withdraw your consent for SMS or email communications at any time.

7. Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Keyscape Landscape
Email: info@keyscapelandscape.com
Phone: (786) 618-0369
Website: www.keyscapelandscape.com